Why I Left Marketing to Help Founders Build Systems That Scale

What if your marketing isn’t broken but your business systems are?

For years, I led marketing at early-stage startups.

I loved the work. Like building campaigns, launching offers, and creating momentum from scratch.

But I started to see a pattern.

Marketers were being hired to “own growth,” but what we really inherited was a duct-taped funnel. Messaging was unclear. Offers weren’t validated. Onboarding was patchy. And somehow, it was all our job to fix.

We weren’t starting from strategy, we were plugging holes.

 
 

Why Marketing fails Without Strong systems

Marketers aren’t magicians. Though some days, it felt like we needed to be. In many early-stage companies, the pressure to perform is intense. Marketing is expected to unlock growth quickly, often without the structure or support to make that growth sustainable.

You’re tasked with hitting aggressive revenue goals, but the offer is still evolving. You’re told to launch a campaign, but there’s no delivery system to support it. You’re asked to collaborate across teams, but those teams are barely aligned, and there are no clear processes in place.

What ends up happening is marketing becomes a catch-all for every gap in the business. Instead of building strategy, you’re plugging holes. Instead of leading growth, you’re cleaning up after it.

And when the results fall short—as they often do under these conditions—it’s marketing that takes the hit. Not the lack of internal systems. Not the operational debt. Not the chaos baked into the backend.

I’ve seen it up close, and I’ve lived it too.

This is one of the biggest reasons marketing fails, not because the people weren’t skilled, but because the foundation was never built to support them.


Marketing Teams Need Operational Support to Succeed

I’ve seen it too many times. A company calls itself product-led, but the product is still in development. Or they position themselves as a tech startup, but there’s no platform. It’s just a landing page and 47 people manually moving deals behind the scenes.

And yet, they bring in marketing to drive growth.

The expectations are high: launch campaigns, generate leads, fuel revenue. But behind the scenes, things are shaky. Offers haven’t been validated. Onboarding is inconsistent. Delivery still relies on memory and manual follow-up.

And that marketer? They’re not just doing marketing.

They’re stuck trying to fix delivery gaps, align teams, untangle internal comms, and guess their way through what should have been clear systems.

It’s no surprise when things don’t work. Marketing is a lever, not a band-aid. But without operational support, it’s a temporary fix. A way to mask what’s actually broken underneath.

That’s the shift I made. I don’t just build marketing from the ground up, I build the systems that help a business thrive.

Why I Pivoted From Marketing to Systems Strategy

After years in early-stage companies, I realised my real work wasn’t just about launching marketing, it was about holding everything else together so the marketing could work.

And now?

It’s my mission to help founders figure this out sooner before they waste more time, energy, and money trying to grow on shaky foundation.

I’ve had clients come to me after two years of cycling through marketing hires. Not because they chose the wrong people but because no one could succeed in a system that was broken from the start.

I feel for the founders. I feel for the marketers. Everyone was set up to fail.

Growth leaders like Elena Verna put it bluntly: “If you don’t have product-market fit, don’t hire a growth marketer. You’ll just be spinning your wheels.”

She’s right. You don’t need more marketing. You need a funnel with an operational backbone. Otherwise, all you’re doing is pushing noise through a system that can’t hold it.

How I Help Founders Build Sustainable Systems

Here’s what it usually looks like when we work together:

  • We map out your offers, what you’re selling, how it’s delivered, and where the profit actually lies.

  • We clean up onboarding, whether it’s for clients, customers, or contractors, so people feel supported from day one.

  • We build internal systems that make delegation possible and delivery repeatable.

  • We untangle your marketing workflows so you can stop being the bottleneck.

And we create structure behind the scenes, so your business doesn’t just look good from the outside, it runs well from the inside.

This isn’t about colour-coded folders and checklists. It’s about building the spine your business needs to grow: calmly, sustainably, and without you holding it all together.

When It’s Not Marketing, It’s a Systems Gap Holding You Back

If you’ve hired marketers and things still feel messy, chaotic, or ineffective, don’t assume you need a better campaign. Look at the system they were brought into. Because if your business still runs on memory, Slack, and last-minute fixes?

That’s not a marketing issue. That’s a systems one.


Fix the Systems Before You Scale. Take the Scale Readiness Quiz to figure out what’s slowing you down or grab the Clone Yourself Starter Kit to start building systems that scale without chaos. Because marketing doesn’t fix everything. But systems? They just might.

Niki Torres

Head Instigator and Chief Troublemaker

http://notoriouslycurious.com
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